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PHONE: 781-968-5818E-MAIL: millersville.admissions@focusedusolutions.com
Enroll Now
Soft Skills

Soft Skills

Get a Head Start to Personal and Professional Success

Enroll Now

Develop and improve non-technical skills and personal attributes needed for success in today’s industries!

Soft Skills

The primary focus of this source is to enable learners to develop and improve their non-technical skills, personal attributes, and communication abilities. This course offers flexible and convenient access to practical and engaging content. In today's highly competitive job market, soft skills have become a key factor for professional growth, and this course emphasizes their importance. The course covers essential soft skills, such as communication, time management, Problem-Solving, and decision-making, as well as negotiation, organizational, networking, and presentation skills, necessary for success in various industries like finance, retail, healthcare, and technology.

The course allows learners to enhance their abilities to interact effectively with others, convey ideas, and build strong relationships with colleagues, customers, and stakeholders, leading to personal and professional success.

Program Details

DURATION

12 Weeks

FORM

Fully online. Take this course from anywhere at your own pace.

COST

$800

START DATE

Flexible. Enroll anytime that is convenient for you.

Why Choose a Career in Soft Skills?

  • Soft skills are universally valuable, making a career in retail a gateway to diverse sectors, from fashion to electronics, expanding your job prospects.
  • Retail thrives on communication. Mastering soft skills enhances your ability to connect with customers, colleagues, and managers, fostering a collaborative and successful work environment.
  • Investing in soft skills through online training programs fosters improvements in communication, leadership, emotional intelligence, and customer service—key drivers for personal and professional success.
  • Retail careers can be financially rewarding. With the right skills, you can secure positions with competitive salaries, reflecting the value of your soft skills in the marketplace.
  • Course Overview
  • Program Modules

Course Overview

At the end of this course, you will be able to:

  • Describe verbal communication and the four obstacles to effective communication.
  • Prepare SMART goals and plan effectively.
  • Generate solutions and select the best course of action while solving a problem.
  • Set effective sales goals, employing measurable and realistic objectives that guide their sales efforts toward success.
  • Acquire organizational skills required to be mindful and consistent and maintain work-life balance.
  • Apply techniques for asking appropriate questions to enhance communication.
  • Explain the relationship between adaptability and resilience.
  • Identify common challenges in presentation delivery and propose strategies to overcome them.
  • Evaluate the impact of an innovative environment in inspiring creative thinking.

Program Modules

We offer a comprehensive training program in soft skills including:

Module 1 - Communicate to Connect

Module 2 - Mastering Time: Effective Time Management

Module 3 - Problem Solving and Decision Making

Module 4 - Customer Service

Module 5 - Sales and Negotiation Skills

Module 6 - Teamwork and Collaboration

Module 7 - Emotional Intelligence

Module 8 - Organizational Skills

Module 9 - Networking Skills

Module 10 - Presentation Skills

Module 11 - Adaptability and Resilience

Module 12 - Creativity and Innovation

Ready to Take Your Education to the Next Level?

Enroll Now

Unlock a world of opportunities in the industry by enrolling in our program. Gain access to cutting-edge curriculum, and accredited certifications that will propel your career forward. Don't miss out on this chance to receive a comprehensive education and set yourself apart in the thriving market. Enroll today and embark on a transformative learning journey with Online Learning.

On-Demand Credential

$800
Full access to the course
Complete credential in hours
Complete from anywhere
Certificate of completion

Enroll now to take the steps to advance your skills and career.
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Course Enrollment

Frequently Asked Questions

Learn more about our amazing programs. If you have any additional questions or need further assistance, please feel free to reach out to our dedicated support team at hello@millersville-university.com or call us at (781) 968-5818. We're here to help you on your online education journey!

How do I access the online bootcamps and microcredentials courses?

Once you enroll in a course, you will gain access to our user-friendly online learning platform. Simply log in using your credentials, and you'll have instant access to all course materials, including video lectures, reading materials, assignments, and discussions.
Are the bootcamps and microcredentials certificate programs self-paced?

Yes, our courses are self-paced, allowing you to study at your own convenience. There are no strict deadlines, giving you the flexibility to learn at a pace that suits your schedule. You can access the course materials anytime and progress through the content at your preferred speed.
What are the steps in the enrollment process?

It is as easy as clicking on "Enroll Now" and submitting your information and payment. If you need any assistance before enrolling please reach out to one of our Admissions Counselors at hello@millersville-university.com
What are the technical and equipment requirements?

For best performance, you should be using the most up-to-date version of Chrome, Firefox, Edge, or Safari. These Micro-Credentials can be run on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Supported Browsers:

Current and first previous major releases of the following browsers are supported.

  • Chrome 96 and 97 or higher

  • Firefox 95 and 96 or higher

  • Safari 14 and 15 (Macintosh only) or higher

  • Edge 96 and 97 or higher
What is the refund policy?

  • No refund will be issued if the student has paid in full or in part and has logged in to the LMS with the login credentials.

  • A student with access to the course will not be eligible for refunds. Access entails logging in to the course.

  • A student is allowed a full refund of the purchase price within 24 hrs. if the user does not log in to the LMS.

  • No refunds are allowed after 24 hrs. of purchase, even if the student does not log in to the course indefinitely.
Who do I contact if I have additional questions?

Please feel free to use any of these options to reach out to us. We would love to hear from you!
Want to learn more?

Reach out to our team!